Hello, my name is _____ and I am writing to you about a problem that I have been experiencing on my PlayStation 4. The problem began when I tried to play a game that I had previously downloaded from the PlayStation Store. When I tried to play the game, I found that the game was not loading properly. After trying different games, I found that none of them worked. The only game that worked was _____, which is a game that is not available on my PlayStation 4. _____ has also told me that this problem has been happening for a while now and he has not been able to find any solutions to it. If you could please help me out, it would be much appreciated. Thank you for your time.
