Kinect sensor on Xbox One is not working properly. There may be a problem with the sensor or the cable. You can try to fix it by following these steps:

  1. Remove the battery from the Kinect sensor.
  2. Disconnect the power cord from the Kinect sensor.
  3. Remove the cover from the Kinect sensor.
  4. Look for a broken wire in the connector that goes to the motherboard and remove it if there is one (if there isn’t, you can buy a new wire).
  5. Connect one end of the new wire to one of the terminals on the motherboard and connect another end of the new wire to another terminal on the motherboard (or use an old wire if there is one).