If your Xbox 360 is refusing to open its tray, there are a few things you can try. First, make sure that the power is on and that the Xbox 360 is plugged in. If the power is on and the Xbox 360 is plugged in, check to see if there’s anything blocking the disc drive. If there isn’t anything blocking it, try gently pushing down on one of the arms that hold the disc drive in place. If that doesn’t work, you may need to take your Xbox 360 to a repair shop. ..
