If you have placed a preorder for PlayStation 4, there are a few things you can do in order to get your money back. First and foremost, you should email Sony customer service and ask for a refund. This is the easiest way to go about it, as they will be more than happy to process the refund for you. If that doesn’t work out or you just don’t feel like emailing Sony, there are other ways to get your money back. You can either go through your account with PlayStation Network or contact customer service directly. Customer service can also offer a refund through PayPal, but this is not always an option.