Sony Interactive Entertainment America (SIE) has a policy of providing customers with the latest software updates as soon as possible. This is in addition to other features and services that are available on PlayStation 4. One reason for this policy is to ensure that customers have the best possible experience when using PlayStation 4. If a customer’s software update is not available or does not meet their needs, they may experience problems such as incorrect game play, crashes, or other issues. In order to ensure that all customers have the latest software updates, SIE uses a variety of methods including automatic downloads from the PlayStation Network, manual downloads from our website, and through our social media channels. We also work with our partners to provide updates as soon as possible.